FREQUENTLY ASKED QUESTIONS
  • What does Dion print and do you print for my industry?

    We print labels, shrink sleeves, pouches and more. We ship the printed product to you in a roll, sheeted or fan folded. Dion prints for a wide variety of industries so chances are we can print your labels. Some of the most popular industries we work with include supplement, OTC pharmaceutical, medical, personal care, CBD, cannabis, food, beverage and beer, along with many others!

  • How can I tell which label material is right for my product?

    We recommend submitting a sample packet request on our website or calling one of our Label Solutions Specialists directly. They can guide you on the best material for your project based on usage, application, and your goals for overall look. We will customize a sample packet for your needs and mail it directly to you.


    You can check out our Quick Label Material Guide here for information on some of our popular material options.

  • Can you design my label artwork?

    While Dion does not specialize in label design we do have an in house prepress team that can make tweaks and changes to your art. We also work with local designers that we can recommend to you for custom artwork creation.


    If you are designing your own label, be sure to check out our Artwork Guidelines page for more details.

  • How many colors can you print?

    We are capable of printing up to 9 colors which includes varnish. Your Label Solutions Specialist will help determine how many colors are necessary for your label project.

  • How much do your labels cost and can I get a quote?

    Please feel free to check out our pricing page here.


    Every label we print is custom and priced accordingly. Size, material and quantity all play into the price. To get a quote, fill out a quote request form here or contact a Label Solutions Specialist. They will talk with you about how the label will be used, size, colors, quantities and get you a custom quote.

  • What is the difference between varnish and lamination coating?

    Great question and one we get frequently! Varnish is a liquid coating that helps protect the label once ink is applied. Lamination is a slightly more robust coating. It is a clear substrate that is applied over your label similar to a clear tape. It completely protects the label from scratching and makes the label water resistant. Both are offered in gloss or matte options.

  • Can I see samples of my label before ordering?

    Yes! All label orders come with a PDF press proof, but we also offer printed press proof options so you can see your label printed on the exact material for an additional charge. You can even use the proof to test it on your product. Each printed press proof is produced with a sticky back material. Simply use scissors to cut out the label shape, peel away the liner and apply it to your product.


    You can learn more about our printed press proofs in this short video here.

  • Once I place my order, what happens?

    Once your label order has been placed one of our Customer Support Specialists will process your ticket and our art team will create your press proof. You will be asked to approve your proof and then your order will move to production. The label order will be printed, finished and checked for quality before shipping out to you!

  • How long does it take to receive my order?

    Our standard lead time is about 10 business days for production and shipping following proof approval. Your Label Solutions Specialist will be able to confirm our current delivery when your order is placed. If you have a required delivery date, let our team know that upon placing your order and we will do our best to achieve it.

  • What sets Dion apart from other label printers?

    Our quality and service are what distinguish us from other suppliers. Not only are you going to get an amazing looking label but you will be taken care of like family along the way. Be sure to check out our Quality Blog series to discover the unique benefits Dion provides our customers!

 

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